Shipping & Delivery Information
At GallaCenter, your satisfaction is our top priority. We are committed to providing reliable and efficient shipping services to ensure that your orders arrive safely and on time. Please read the information below to better understand our shipping policies and procedures.
Where We Ship
We proudly offer worldwide shipping, including North America, Europe, Asia, and select regions in Africa and Oceania. Our logistics partners ensure coverage to even the most remote locations. If your location is not currently supported, our support team will contact you promptly.
🚚 Shipping Methods & Carriers
We work with trusted carriers such as UPS, FedEx, DHL, USPS, and regional partners to offer a variety of shipping options, including:
Standard Shipping (7–14 business days)
Express Shipping (3–7 business days)
Priority Shipping (1–3 business days, available in select countries)
The delivery timeframe depends on your location and the shipping option selected at checkout.
⏳ Processing Time
All orders are processed within 1–3 business days after your payment is confirmed. Orders placed during weekends or holidays will be processed on the next business day. Custom or made-to-order items may require additional time.
💵 Shipping Costs
Shipping fees are calculated at checkout based on the weight of your order, your shipping destination, and the selected delivery method.
We may offer Free Shipping on selected products or promotions – keep an eye on our homepage for current offers!
🔎 Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and link to follow your package in real-time. You can also log in to your GallaCenter account to view tracking information anytime.
⚠️ Customs, Duties & Taxes
International orders may be subject to customs duties or taxes imposed by your local government. These fees are the responsibility of the buyer. GallaCenter is not responsible for delays caused by customs clearance.
❗ Delivery Delays
While we aim for timely delivery, unforeseen events such as weather conditions, customs inspections, or high seasonal demand may cause delays. We appreciate your patience and understanding in such cases.
Incorrect Address & Lost Packages
Please ensure that your shipping address is correct before placing your order.
GallaCenter is not responsible for lost packages due to incorrect or incomplete addresses. If your package is missing, please contact us at support@gallacenter.com, and we’ll do our best to assist you.
Need Help?
If you have any questions regarding your shipment or need to make special arrangements, don’t hesitate to reach out to our 24/7 customer support team. We're here to help you every step of the way.
Thank you for shopping with GallaCenter — where quality meets convenience, delivered right to your door.
